Privacy Policy

Last Updated: October 30, 2025

At AIQResumes, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when using our services:

• Personal Information: Name, email address, phone number, and location
• Professional Information: Work history, education, skills, achievements, certifications, and career goals
• Career Documents: Your current resume, LinkedIn profile URL, cover letters, and related materials
• Payment Information: Billing details processed through our secure payment processor (we do not store credit card information)
• Communications: Any information you provide through email, forms, or other communications with us

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Usage Data: Pages visited, time spent, links clicked, and navigation patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: Small data files stored on your device (see our Cookie Policy section below)

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Create, optimize, and deliver your resume and LinkedIn profile
• Provide career coaching and consultation services
• Communicate with you about your project status and deliverables
• Process revisions and implement your feedback

Service Improvement

• Analyze usage patterns to improve our website and services
• Develop new features and offerings
• Train our AI systems (using anonymized data only)
• Conduct quality assurance and testing

Communication

• Send you order confirmations, project updates, and delivery notifications
• Respond to your inquiries and support requests
• Send marketing communications (only with your consent; you can opt out anytime)
• Request testimonials and feedback (with your permission)

Legal and Security

• Comply with legal obligations and enforce our Terms of Service
• Prevent fraud, abuse, and security incidents
• Protect our rights and the rights of our users

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business:

• Payment Processors: To handle secure payment transactions (e.g., Stripe, Gumroad)
• Email Services: To send transactional and marketing emails (e.g., email service providers)
• Cloud Storage: To securely store your documents and data
• Analytics: To understand how our website is used (anonymized data only)
• AI Services: To process and optimize content (with appropriate safeguards)

All service providers are contractually obligated to protect your data and use it only for specified purposes.

Case Studies and Marketing (With Permission Only)

If you're a Founding Member or have given explicit consent, we may use your before/after results as case studies. We will:

• Always redact your personal information (name, contact details, employer names)
• Only use de-identified examples that showcase our work
• Request your approval before publishing any materials
• Honor any request to remove your materials at any time

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal process (subpoena, court order, etc.)
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Business Transfers

If AIQResumes is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you and ensure the same privacy protections apply.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between you and our servers is encrypted using SSL/TLS
• Secure Storage: Your documents and data are stored on secure, encrypted servers
• Access Controls: Only authorized personnel have access to your information
• Regular Audits: We regularly review and update our security practices
• Data Minimization: We only collect and retain data necessary for our services

While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request a copy of all personal information we hold about you
• Receive your data in a structured, machine-readable format

Correction and Updates

• Update or correct any inaccurate information
• Request changes to your profile or career materials

Deletion

• Request deletion of your personal information (subject to legal retention requirements)
• We will delete your data within 30 days of your request unless we are legally required to retain it

Opt-Out

• Unsubscribe from marketing emails at any time (using the link in any email)
• Disable cookies through your browser settings
• Withdraw consent for use of your materials in case studies

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@aiqresumes.com. We will respond to your request within 30 days.

6. Cookie Policy

We use cookies and similar technologies to improve your experience on our website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., maintaining your session)
• Analytics Cookies: Help us understand how visitors use our site (anonymized data)
• Marketing Cookies: Used to deliver relevant ads and track campaign effectiveness

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality. To opt out of analytics cookies, visit your browser's privacy settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active Projects: During project delivery and for 90 days after completion
• Completed Projects: Up to 1 year for reference and revisions
• Financial Records: 7 years for tax and accounting purposes
• Marketing Communications: Until you unsubscribe or request deletion

After the retention period, we securely delete or anonymize your information.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it immediately. If you believe we have collected information from a child, please contact us at privacy@aiqresumes.com.

9. International Data Transfers

AIQResumes operates in the United States. If you are located outside the U.S., your information will be transferred to and processed in the United States. By using our services, you consent to the transfer of your information to the U.S., where privacy laws may differ from those in your country.

We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification if the changes materially affect your rights
• Requesting your consent if required by law

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect, use, and share
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" of personal information (we do not sell personal information)
• Right to Non-Discrimination: Exercise your privacy rights without discriminatory treatment

To exercise these rights, contact us at privacy@aiqresumes.com or call us at the number provided on our website.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):

• Right to Access: Obtain confirmation of whether we process your data and access your data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Restrict how we process your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for processing at any time

We process your data based on the following legal bases:

• Contract Performance: To deliver our services as agreed
• Consent: When you have given explicit consent (e.g., marketing communications)
• Legitimate Interests: To improve our services and protect our business
• Legal Obligations: To comply with applicable laws

If you wish to exercise any GDPR rights or have concerns about how we handle your data, please contact us at privacy@aiqresumes.com. You also have the right to lodge a complaint with your local supervisory authority.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

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This Privacy Policy is effective as of the date stated above. By using AIQResumes' services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.